Privacy Policy

Privacy Policy

Last updated: May 2026

Cairo Airport Shuttle (‘we’, ‘us’, or ‘our’) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or book our services.

1. Information We Collect

We collect the following types of personal information:

  • Contact details: your name, email address, phone number
  • Booking information: pick-up/drop-off locations, flight details, travel dates, number of passengers
  • Payment information: processed securely through our payment provider — we do not store card details
  • Usage data: pages visited, browser type, and device information via cookies

2. How We Use Your Information

We use your personal data to:

  • Process and confirm your bookings
  • Send booking confirmations and journey reminders
  • Respond to enquiries and provide customer support
  • Improve our website and services
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Data Sharing

Your data may be shared with our drivers and operational partners solely for the purpose of fulfilling your booking. We require all partners to maintain the confidentiality and security of your data. We may also disclose data when required by law or legal process.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 3 years. You may request deletion of your data at any time, subject to legal requirements.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All payment transactions are encrypted using SSL technology.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

Contact Us

For any privacy-related questions or requests, please contact us or email us at info@cairoairportshuttle.com.